This typically occurs when someone sends an email message to the wrong email address. Sometimes referees reply to an email message like a game assignment notification. Unfortunately, those types of email messages are sent by Arbiter from it’s email@example.com account. If you reply to that message, it goes to an unmonitored email account at Arbiter and not to me.
Please double check that you are not sending your email to firstname.lastname@example.org . If you do, I will never receive the message. Please send all email to me at the following address:
I typically respond or act on all email within a few hours. If I haven’t, contact me again after checking for the correct email address or use an alternative like text message.