No one has access to any of the details about your ArbiterPay account except you and ArbiterPay. IYSA only has a link provided by Arbiter Sports through which IYSA can transfer money to your ArbiterPay account. It is similar to having your employer direct deposit your paycheck into your checking account. All ArbiterPay support questions should be directed to the arbiterpay.com online support team atsupport@arbitersports.com.