Frequently Asked Questions

Arbiter Sports Questions

  • Why do I need to check my Arbiter schedule every day?

    The simple reason is that schedules change daily during the season. When you receive a new assignment or an assignment changes, you are supposed to receive an email from Arbiter. However, I have been told by many referees that it doesn’t always happen or that the email ended up in their spam folder. Therefore, the only way for you to be sure about your referee assignments is to log in to Arbiter and check the schedule.

    The second big reason is that I need to know you have seen your schedule and that you will be at your assignment. Arbiter lets me know when you view your schedule. The status on your assignment changes from “Published” to “Accepted”. If I don’t see that your status has changed, I start the process to replace you with a different referee, if one is available.

    Checks Arbiter

  • How do I make sure I don’t get games at a particular location?

    Arbiter can handle that for you in a limited way. Login to your Arbiter account and click the BLOCKS menu item. Next, click on the Sites sub-menu tab. Make sure Show All is checked. Check up to 3 sites where you do not want to receive assignments.

    Also, make sure you have your travel limits set correctly. The assignor will not assign youth referees to games outside of their general area unless specifically requested. For example, if you are a youth referee and live in Boise or Meridian, it is unlikely you would be assigned games in Nampa or Mountain Home unless you are playing a game in that area. Because of the way Arbiter calculates distances, it is recommended that referees never set their travel limits to less than 40. If you do, you may find that you do not get any assignments. Please trust me on this.

  • I can’t make my assignment. What do I do?

    Immediately notify the assignor and honestly explain why you can’t be at your assignment. Generally, if an assignment is published on Sunday, the assignor must be notified no later than Monday that there is a problem. Otherwise, notify the assignor as soon as the problem arises. Failing to check your Arbiter schedule daily is not a valid excuse. If you can, find a replacement and let the assignor know so he can approve the switch and make the necessary changes in Arbiter.

    All turned back assignments are tracked and counted. Too many turn backs result in being removed from the available referee list. Please keep your Arbiter calendar up-to-date at all times during the season.

  • I don’t receive email reminder notices about my assignments

    Arbiter Sports sends you an email reminder about your assignments two days before each assignment. These email notices come from messaging@arbitersports.com. Here are a couple of things you can do to improve the chances of these emails being delivered.

    • Add messaging@arbitersports.com to your email address book.
    • Check your spam/junk folder and if you find one of these notices there, mark it as Not Spam.
    • Add messaging@arbitersports.com to your whitelist of addresses you want to receive email from. If you don’t know how to do this, ask your Internet Service Provider (ISP). Not all services have a whitelist function.
    • If you have done all of the above and still are not receiving assignment reminder email notices, complain to your ISP and ask them to stop blocking these emails.
  • I don’t receive email notices about new assignments

    Arbiter Sports sends you an email notifying you of new assignments as soon as they are published by the assignor. These email notices come from messaging@arbitersports.com. Here are a couple of things you can do to improve the chances of these emails being delivered.

    • Add messaging@arbitersports.com to your email address book.
    • Check your spam/junk folder and if you find one of these notices there, mark it as Not Spam.
    • Add messaging@arbitersports.com to your whitelist of addresses you want to receive email from. If you don’t know how to do this, ask your Internet Service Provider (ISP). Not all services have a whitelist function.
    • If you have done all of the above and still are not receiving these email notices, complain to your ISP and ask them to stop blocking these emails
  • I've been assigned to an unfamiliar location. How can I find the field?

    Open your schedule in Arbiter Sports. Click on the name of the field in the Site column. On the subsequent page, click on the address to open the site in Google maps. Many field locations can also be found on the IYSA website at www.idahoyouthsoccer.org .

  • I blocked my calendar but still received assignments. Why?

    There are two main causes for this.

    1. Assigning begins on Friday for games starting a week later. Games are not announced until Sunday. If you try to enter a block during the Friday to Sunday window, it will be ineffective if the assignor has already given you a tentative assignment. You can always tell if you have a pending assignment by viewing your Arbiter calendar. If you have a pending assignment, the date on the calendar will already be colored light blue indicating a pending game (one assigned but not yet published). All blocks should be entered no later than Thursday night. If you try to enter a block and you see that the date is already colored light blue, contact the assignor immediately. Do not wait until the assignment is published as you will be charged with a turned back assignment.
    2. Less common is an issue where the referee is a member of more than one Arbiter group. Sometimes referees enter a block for one group, but not the group that gave you the assignment. For instance, referee A is a member of the SWISRA group and the SISL group. Referee A only enters a block for the SISL group. Referee A will still be available to receive assignments from the SWISRA group. On the Block page, always look to see that the checkboxes next to the groups you want to be affected by the block are checked.

    The assignor really appreciates referees who are pro-active with their calendars.

  • I forgot my Arbiter Sports password. Can you send it to me?
    Sorry, we can't help you with this one. Your password is never divulged to an assignor or other organization official and we cannot reset it for you. Click the "FORGOT PASSWORD?" link in the upper right corner of the Arbiter Sports login page. Information about your password will be emailed to you at your login email address. If that doesn't work, you will need to contact Support at Arbiter Sports, support@arbitersports.com .

Arbiter Pay Questions

  • Can you help me with an ArbiterPay issue?

    No one has access to any of the details about your ArbiterPay account except you and ArbiterPay. IYSA only has a link provided by Arbiter Sports through which IYSA can transfer money to your ArbiterPay account. It is similar to having your employer direct deposit your paycheck into your checking account. All ArbiterPay support questions should be directed to the arbiterpay.com online support team at support@arbitersports.com.

  • I lost my ArbiterPay PIN number. Can you send it to me?

    ArbiterPay (formerly RefPay), part of the NCAA, works through a bank. We have no access to any of your information as part of ArbiterPay’s security setup. Please contact Support at ArbiterPay for help with account issues, support@arbitersports.com .

Assigning Questions

  • What’s so important about updating my calendar?

    Referees and the assignor work as a team. Together, we have an obligation to the leagues we serve to fill every referee slot on every game, every day of the season. When a referee makes him or herself available to officiate, they become part of the team as well as part of that obligation.

    With the number of games the referee team has to cover each week, the assigning system has to be efficient or it quickly descends into chaos.

    Referees who do not keep their Arbiter calendar updated often receive assignments they cannot honor and have to turn back the assignment. Most referees don’t see this as a problem and assume that since it’s only 1 or 2 games someone else can easily fill the assignments. However, this assumption is inaccurate. In some cases we have had 70 or 80 turn backs in a single week due to calendar issues. That is a huge burden on all referees as well as the assignor. Here are some other potential problems.

    First, depending on location or time of day, there isn’t always another referee available. If the position can’t be filled, that’s disrespectful to the players, coaches and spectators involved. Remember, as a player, it could be your game that doesn’t have a referee.

    Second, you are putting a burden on a fellow referee who may not really want another assignment, but picks up your mistake out of a sense of duty to the game. You have disrespected your fellow referees by not keeping your calendar updated.

    Third is what I call the puzzle or lego effect. Putting the weekly referee assignment schedule together takes an enormous amount of time and is like putting a jigsaw puzzle together or building a new lego project. You are proud when you finish, but then your little brother or sister comes along and kicks the table and scatters all the pieces. How do you feel? It’s the same for an assignor. Turn backs due to calendar issues show disrespect for the assignor. It says your time is more valuable than the assignor’s.

    Referee_1_final

    Please be responsible and make sure your calendar is always updated during the season.

  • Why do I need to check my Arbiter schedule every day?

    The simple reason is that schedules change daily during the season. When you receive a new assignment or an assignment changes, you are suppose to receive an email and/or text from Arbiter. However, I have been told by many referees that it doesn’t always happen or that the email ended up in their spam folder. Therefore, the only way for you to be sure about your referee assignments is to login to Arbiter and check the schedule.

    The second big reason is that I need to know you have seen your schedule and that you will be at your assignment. Arbiter lets me know when you view your schedule. The status on your assignment changes from “Published” to “Accepted”. If I don’t see that your status has changed, I have to replace you with a different referee, if one is available.

    Checks Arbiter

  • I can't make my assignment. What do I do?
    Immediately notify the assignor and honestly explain why you can't be at your assignment. Generally, if an assignment is published on Sunday, the assignor must be notified no later than Monday that there is a problem. Otherwise, notify the assignor as soon as the problem arises. Failing to check your Arbiter schedule daily is not a valid excuse. If you can, find a replacement and let the assignor know so he can approve the switch and make the necessary changes in Arbiter. All turned back assignments are tracked. Too many turn backs result in being dropped from the available referee list. Please keep your Arbiter calendar up-to-date at all times during the season.
  • Can I be assigned to referee with my child?
    Being assigned to the same game on occasion may happen, but not on a regular basis. Referees develop a wider knowledge of the game by working with a variety of partners. This is just one of many reasons the practice is discouraged. If you want to know more, please feel free to give me a call. Even though you generally won't be working the same game, I try to assign family members to games around the same time and location whenever possible. If it is OK for a you and your child to be assigned at different locations, please let me know.
  • How often are games assigned?

    Games are assigned daily during the season. This is why referee calendars always need to be accurate. The bulk of the assignments are published around noon on Sunday for the week beginning on the following Saturday. However, assignments change daily and you could be assigned a game any day of the week, including the night before a game assignment. Therefore, we request that referees check their schedules in Arbiter and read their email daily during the season.

  • When are games assigned?

    Everyday. However, I work on the bulk of the assignments one week in advance of the games. I start working on assignments on Friday morning for the period of Saturday – Friday of the following week. In other words, each Friday I am working on the game assignments 8-13 days in the future. Completing the assignments takes a long time and entails a lot of work. These bulk assignments are published around noon on Sunday. Other assignments are published during the week whenever they are completed.

    Since most assignment work is being done on Friday and Saturday, it is critical that your calendar be up-to-date by Thursday evening for the next assignment period. Trying to block your calendar after the assignor has given you an assignment does not work and you will end up having to turn back assignments. Referees who turn back assignments are quickly dropped from the available referee list.

  • How do I tell which league my assignment is in?

    Assume that the game is an ISL game unless you see one of the following on your schedule.

    • Rush Select games will have “RS” as part of the level, e.g. RS 14B.
    • BTT Youth League games will have “BTT” as part of the level, e.g BTT 10B and the teams are all numbered, e.g. Team 125
    • BTT U9 Competitive League games will have “BTT Comp” as part of the level, e.g. BTT Comp 9G.
    • Outback League games will have “Outback” or “Outback-D3” as part of the level, e.g. Outback 10B.
    • Star Parks & Rec League games will have “ST” as part of the level, e.g. ST 8B
    • Tournament games have no prefix in the Level, just like ISL games.

    There are a couple of times each year when there are tournament games and regular season games on the same day, sometimes at the same location. It is always important that a referee know which league or tournament their game is in because the Rules of Competition vary. If the assignor hasn’t covered this situation in an update email, feel free to ask.

  • Can I work only as an Assistant Referee?
    Yes you can, but it is discouraged for your own benefit. Send an email to the assignor at assignor.idaho@gmail.com . However, if you choose to work only as an Assistant Referee, the assignor will have to changed your ranking in Arbiter Sports and it will move you to the very bottom of the assigning list. Since all games need centers and only about 20% - 30% of our games use ARs, you may not get any assignments. As a result, you won't get the opportunity to mature as a referee or assistant referee. Please think about your decision before emailing the assignor.
  • Why am I not being assigned?

    There could be several reasons for this. Here are a few things you can check yourself.

    1. You have not checked the "Ready to be Assigned" checkbox on your Arbiter Sports start page.
    2. You have not provided an address in your Arbiter Sports profile. You can't be assigned without an address, including zip code in your profile. Login to Arbiter Sports, click the Profile tab and double check that your address is correct.
    3. You may have your travel limits set too low. Because of the way Arbiter Sports calculates travel distance, I suggest that travel limits be set no lower than 40. Remember, you can set different limits for each day of the week and can provide a different starting zip code each day of the week. Helpful for those who live in one zip code, but work or go to school is a different zip code.
    4. You may have entered excessive calendar blocks. The harder you make it for the assignor, the less likely it is that you will be assigned games.
    5. You may have turned back too many assignments. If the assignor cannot rely on your calendar being accurate, it is very likely that the assignor will stop giving you game assignments.
    6. You failed to show up for an assignment. Failing to show up for an assignment will automatically get you removed the available referee list. We have a no tolerance policy for "No Shows".

    If you have checked all of the above and still can't figure it out, contact your assignor.

  • I blocked my calendar but still received assignments. Why?

    There are two main causes for this.

    1. Assigning begins on Friday for games starting a week later. Games are not announced until Sunday. If you try to enter a block during the Friday to Sunday window, it will be ineffective if the assignor has already given you a tentative assignment. You can always tell if you have a pending assignment by viewing your Arbiter calendar. If you have a pending assignment, the date on the calendar will already be colored light blue indicating a pending game (one assigned but not yet published). All blocks should be entered by Thursday night. If you try to enter a block and you see that the date is already colored light blue, contact the assignor immediately. Do not wait until the assignment is published as you will be charged with a turned back assignment.
    2. Less common is an issue where the referee is a member of more than one Arbiter group. Sometimes referees enter a block for one group, but not the group that gave you the assignment. For instance, referee A is a member of the SWISRA group and the SISL group. Referee A only enters a block for the SISL group. Referee A will still be available to receive assignments from the SWISRA group. On the Block page, always look to see that the checkboxes next to the groups you want to be affected by the block are checked.

    The assignor really appreciates referees who are pro-active with their calendars.

Calendar Questions

  • What’s so important about updating my calendar?

    Referees and the assignor work as a team. Together, we have an obligation to the leagues we serve to fill every referee slot on every game, every day of the season. When a referee makes him or herself available to officiate, they become part of the team as well as part of that obligation.

    With the number of games the referee team has to cover each week, the assigning system has to be efficient or it quickly descends into chaos.

    Referees who do not keep their Arbiter calendar updated often receive assignments they cannot honor and have to return the assignment. Most referees don’t see this as a problem and assume that since it’s only 1 or 2 games someone else can easily fill the assignments. However, this assumption is inaccurate. In some cases we have had 70 or 80 turn backs in a single week due to calendar issues. That is a huge burden on all referees as well as the assignor. Here are some other potential problems.

    First, depending on location or time of day, there isn’t always another referee available. If the position can’t be filled, that’s disrespectful to the players, coaches and spectators involved. Remember, as a player, it could be your game that doesn’t have a referee.

    Second, you are putting a burden on a fellow referee who may not really want another assignment, but picks up your mistake out of a sense of duty to the game. You have disrespected your fellow referees by not keeping your calendar updated.

    Third is what I call the puzzle or lego effect. Putting the weekly referee assignment schedule together takes an enormous amount of time and is like putting a jigsaw puzzle together or building a new lego project. You are proud when you finish, but then your little brother or sister comes along and kicks the table and scatters all the pieces. How do you feel? It’s the same for an assignor. Turn backs due to calendar issues show disrespect for the assignor. It says your time is more valuable than the assignor’s.

    Referee_1_final

    Please be responsible and be sure your calendar is always updated during the season.

  • I can’t make my assignment. What do I do?

    Immediately notify the assignor and honestly explain why you can’t be at your assignment. Generally, if an assignment is published on Sunday, the assignor must be notified no later than Monday that there is a problem. Otherwise, notify the assignor as soon as the problem arises. Failing to check your Arbiter schedule daily is not a valid excuse. If you can, find a replacement and let the assignor know so he can approve the switch and make the necessary changes in Arbiter.

    All turned back assignments are tracked and counted. Too many turn backs result in being dropped from the available referee list. Please keep your Arbiter calendar up-to-date at all times during the season.

  • When are games assigned?

    Everyday. However, I work on the bulk of the assignments one week in advance of the games. I start working on assignments on Friday morning for the period of Saturday – Friday of the following week. In other words, each Friday I am working on the game assignments 8-13 days in the future. Completing the assignments takes a long time and entails a lot of work. These bulk assignments are published around noon on Sunday. Other assignments are published during the week whenever they are completed.

    Since most assignment work is being done on Friday and Saturday, it is critical that your calendar be up-to-date by Thursday evening for the next assignment period. Trying to block your calendar after the assignor has given you an assignment does not work and you will end up having to turn back assignments. Referees who turn back assignments are quickly dropped from the available referee list.

Certification Questions

  • Do I need to re-certify this year?

    Referees are required by USSF to re-certify yearly. One exception is for referees who first register in the fall. These referees are certified through the end of the following year. The best way to tell if you have to re-certify or not is to look at your referee badge. What year is on the badge? You are certified through the end of the year listed on the badge.

    As an alternative, check the date on your US Soccer Federation Referee Registration card.

Communication/Email/Text Questions

  • Why Haven’t You Responded to My Email?

    This typically occurs when someone sends an email message to the wrong email address. Sometimes referees reply to an email message like a game assignment notification. Unfortunately, those types of email messages are sent by Arbiter from it’s messaging@arbitersports.com account. If you reply to that message, it goes to an unmonitored email account at Arbiter and not to me.

    Please double check that you are not sending your email to messaging@arbitersports.com . If you do, I will never receive the message. Please send all email to me at the following address:

    assignor.idaho@gmail.com

    I typically respond or act on all email within a few hours. If I haven’t, contact me again after checking for the correct email address or use an alternative like text message.

  • Why do I need to read my email every day?

    The leagues we serve often have information that referees need to know about, sometimes on short notice. They expect me to convey this information to my referee partners. I can’t possibly call over 300 referees and many referees still don’t have text messaging. Therefore, the only effective method of communication is email.

    I also use email to convey information to referees including announcements, changes, tournaments, meetings, unfilled referee positions, etc. I understand that every announcement isn’t important to you. That’s what the delete key is for. However, you’ll never know if you haven’t opened and read the email.

    Reading email daily
  • Can my parent also get emails from you?

    Yes, maybe. There are two types of emails that we send.

    First, are emails that are sent through the Arbiter system. Only one email address is allowed per account since this is your login. Arbiter may allow more than one email address per account as a paid extra service. Please check with Arbiter support to see if this is available.

    Second, are the daily update emails that are sent out through the MailChimp service. Anyone can be added to our mailing list by going to www.idahoassignor.org/get-email-updates/ .

  • I don’t receive your daily update emails

    Almost every day during the season we send out an update email containing announcements and a list of unfilled assignments. Usually, but not always, we use a third party service called MailChimp to send these updates. We chose MailChimp because they are very good at making sure our emails are delivered. These email notices come from albert.padley@idahoassignor.org. Here are a couple of things you can do to improve the chances of these emails being delivered.

    • Add albert.padley@idahoassignor.org to your email address book.
    • You should also add assignor.idaho@gmail.com to your email address book.
    • Check your spam/junk folder and if you find one of these notices there, mark it as Not Spam.
    • Add albert.padley@idahoassignor.org to your whitelist of addresses you want to receive email from. If you don’t know how to do this, ask your Internet Service Provider (ISP). Not all services have a whitelist function.
    • If you have done all of the above and still are not receiving these email notices, complain to your ISP and ask them to stop blocking these emails

  • I don’t receive email reminder notices about my assignments

    Arbiter Sports sends you an email notifying you of new assignments as soon as they are published by the assignor. These email notices come from messaging@arbitersports.com. Here are a couple of things you can do to improve the chances of these emails being delivered.

    • Add messaging@arbitersports.com to your email address book.
    • Check your spam/junk folder and if you find one of these notices there, mark it as Not Spam.
    • Add messaging@arbitersports.com to your whitelist of addresses you want to receive email from. If you don’t know how to do this, ask your Internet Service Provider (ISP). Not all services have a whitelist function.
    • If you have done all of the above and still are not receiving these email notices, complain to your ISP and ask them to stop blocking these emails
  • I don’t receive email notices about new assignments

    Arbiter Sports sends you an email notifying you of new assignments as soon as they are published by the assignor. These email notices come from messaging@arbitersports.com. Here are a couple of things you can do to improve the chances of these emails being delivered.

    • Add messaging@arbitersports.com to your email address book.
    • Check your spam/junk folder and if you find one of these notices there, mark it as Not Spam.
    • Add messaging@arbitersports.com to your whitelist of addresses you want to receive email from. If you don’t know how to do this, ask your Internet Service Provider (ISP). Not all services have a whitelist function.
    • If you have done all of the above and still are not receiving these email notices, complain to your ISP and ask them to stop blocking these emails

Game Day Procedure Questions

  • What are the special U8/U9/U10 rules I keep hearing about?

    Some of the leagues we serve have implemented special rules for U8/U9/U10 matches. You will need to check the Local Rules of Competition for each league’s interpretation.

    These rules cover three main areas.

    1. The field is divided into thirds using dotted lines. The center line is eliminated. The new dotted lines serve as the offside line and have special significance on goal kicks.
    2. On a goal kick, the number and timing of defensive players allowed past the dotted line is regulated.
    3. Goalkeeper punts are regulated.

    In addition, no deliberate heading is allowed in any of these divisions.

    Please review the Local Rules of Competition for your game before arriving to officiate.

  • Do I have to check player cards?
    Please check the Local Rules of Competition for your game. Most league games require that the referee check the player cards and/or rosters prior to the match. However, some leagues do not use player cards and/or rosters. Some tournaments only require that you check players with an approved roster. The only way to know is to review the Rules of Competition for the match.
  • I accidentally kept the player cards. What do I do now?

    If you ever forget to return player cards to the coach or team manager, you will have to deliver the cards to the respective league office within 48 hours. Mailing is not an option.

    Idaho Youth Soccer (D-3 & Outback)
    8030 W. Emerald Street
    Suite 175
    Boise, ID 83704

     

    Idaho Rush
    270 S. Orchard
    Boise, ID 83705

     

    FC Nova (Youth & Gunners leagues)
    3924 E. Lake Hazel Road
    Meridian, ID 83642

     

    Star Parks & Rec
    10769 W. State Street
    Star, Idaho 83669

  • Can teams use guest players?

    Some leagues allow guest players and others do not. Please review the Local Rules of Competition for the league you are officiating. If the league permits guest players, you must record each guest player’s name and team in the Comments section of your Arbiter game report. A referee should not disallow a player from playing due to guest player rules. Just record what happened in the game report and let the league handle the situation as an administrative matter.

  • What do I do with the team rosters?

    If the league you are officiating in uses team rosters, center referees must obtain one roster from each coach. Keep the rosters until two weeks after the end of the season. The league may request a copy of the roster from you at any time if there is a question about who played in the game. However, please keep in mind that some leagues do not use team rosters. Please review the league's Rules of Competition prior to officiating that league's games.

Game Report Questions

  • For tournaments, do I file a game report in Arbiter?

    If you are provided a blue game card by the assignor at referee check-in, then you do not file a game report in Arbiter. Otherwise, game reports must be filed in Arbiter the same day as the game.

  • Do you have any tips for correctly reporting scores?

    Yes, please see the video below.

  • What is the procedure for dismissing a coach?

    Please see the excellent article and video on Ask, Tell, Dismiss available on the USSF website at http://www.ussoccer.com/stories/2014/05/08/13/13/ask-tell-dismiss.

    In addition to the procedure outlined in the video, it is also permissible in youth matches in Idaho for younger or inexperienced referees to show yellow and red cards to coaches and other bench personnel.

  • Can teams use guest players?
    Some leagues allow guest players and others do not. Please review the Rules of Competition for the league you are officiating. If the league permits guest players, you must record each guest player's name and team in the Comments section of your Arbiter game report. A referee should not disallow a player from playing due to guest player rules. Just record what happened in the game report and let the league handle the situation as an administrative matter.
  • What happens if my game report is late?
    The timely filing of game reports is a league mandated obligation and is one of the duties and responsibilities of the referee under Law 5. If your report is not filed within 48 hours, you are not paid for the game. No exceptions. Don't complain to the assignor. He has no discretion. This only applies to center referees since it is their obligation to file the report. Assistant referees are always paid for their work. Please make sure to file your game report on time.
  • Why do I have to file my game report within 48 hours?

    One of the duties of the referee enumerated in Law 5 is the filing of a match report. Our leagues mandate, as a condition of being paid, that game reports be filed within 48 hours of the assigned game start time. For example, if you are assigned to be the center referee on a game that starts at 9:00 AM on Saturday, your game report must be filed no later than 9:00 AM on Monday morning. Arbiter time stamps your report and the leagues check for late reports.

    Report filing only affects the center referee. Assistant referees do not have to file a report and are always paid regardless of what the center referee does.

    A referee best practice is to use your smart phone or tablet to file the report from the field or to complete it as soon as you arrive home on the day of the game. Referees who wait often forget to file the report.

    Filing a game report

  • Where do I send my written misconduct reports?

    No where. We now use an online form for misconduct reports. The link to the form is found on the Arbiter Game Report screen. You can also find the report forms on the ISRC website, https://idahosoccerrefs.org . Misconduct reports must be completed within 48 hours of game time (24 hours for a red card). All misconduct must also be documented in the Arbiter game report Comments section. The leagues depend on this information to administer player/coach conduct.

    Please file your reports in a timely manner.

  • I filed my game report, but it didn’t save.

    There are two main causes for this. The first is obvious. You didn’t click the “Save” button. The second is because you were logged into the wrong Arbiter group. You must be logged into the group the game belongs to in order to Save the game report. All referees are members of more than group in Arbiter Sports. Please make sure you log into the correct group when filing game reports.

    A quick way to see if the report was saved or not is to look at the “R” in the Notes column. If the “R” is still red, it means the report was not saved. A green or yellow “R” indicates a correctly saved report. The “R” will be yellow if you check any of the Misconduct checkboxes or if you enter anything in the Comments section. Otherwise, the “R” will be green.

  • When are misconduct reports due?

    A misconduct report for a yellow card, red card or coach dismissal is part of your game report and is due within 48 hours of game time. However, if the misconduct is a red card or involves the dismissal of a coach, team official or spectator, please file the misconduct report (page 1 and page 2) within 24 hours. Red cards are serious matters that the leagues need to know about right away because they may involve additional sanctions. All misconduct must be noted in your Arbiter Sports game report by:

    1. Checking the appropriate checkbox in the report
    2. Providing details about the misconduct in the Comments section of the report
    3. Completing the online misconduct report within 48 hours (24 hours for a red card)
  • I can’t file my game report because my game is no longer in my schedule.

    Open your schedule in Arbiter by clicking the Schedule tab.

    Check the left sidebar and make sure you have your Display set to “List View”

    Check your Date filter. Set it to “Past” or “Show All” and click the “Apply” button.

    To file a game report, click the red “R” in the Notes column next to the game.

General Questions

  • When may a team substitute?
    Substitution rules vary from league to league and tournament to tournament. Please review the local Rules of Competition prior to your match. For tournaments, please attend the pre-tournament referee meeting as substitution rules are often discussed.
  • Do you send text messages?

    Yes. There are two types of text messages that are sent, but they come from different services.

    First, you can sign up for Arbiter’s CONNECTED service. This is a paid service. If you use CONNECTED, then you will receive a text message when new assignments are published, as well as a text reminder two days before your assignment. There are other benefits to the service and those that have it seem to really like it.

    Second, the assignor uses a service to send out last minute and emergency text messages. You will receive periodic text messages from me if you provided your personal cell phone number when you registered. If you are a youth referee, you may want one or both of your parents to be on the system also. They may signup at /emergency-text-messages/ .

  • Where can I buy referee gear?

    Official Sports is the referee uniform provider for USSF. We have a local representative who can take your order. Please order early.

    Frans Hoogland
    frans88888@gmail.com
    208-378-8888

    You can also order directly from the Official Sports website at www.officialsports.com .

    Some of the local soccer shops like Soccer Etc. also carry referee gear. Their stock can be hit or miss especially early in the season.

Payment Questions

  • When do I get paid?

    Referees are paid by the Idaho Youth Soccer Association (IYSA). This includes all of the league and tournament games I assign. Referees are not paid after every game. Generally, referees are paid 2 to 4 weeks after a game depending on when a league pays their referee bill.

    Referee payment is made through the ArbiterPay service. You must setup an ArbiterPay account and link it to your normal Arbiter Sports account. Failure to do one or both of these steps will delay the payment of your referee fees until the steps are completed.

    Questions about referee pay should be sent to IYSA at ajones@idahoyouthsoccer.org.

  • Can you help me with an ArbiterPay issue?

    No one has access to any of the details about your ArbiterPay account except you and ArbiterPay. IYSA only has a link provided by Arbiter Sports through which IYSA can transfer money to your ArbiterPay account. It is similar to having your employer direct deposit your paycheck into your checking account. All ArbiterPay support questions should be directed to the arbiterpay.com online support team atsupport@arbitersports.com.

  • I have a question about being paid. Who do I ask?

    Payments to referees are handled by IYSA. Once the assignor resolves all the games for the week, the payment process transfers to IYSA. Therefore, you shouldn't contact the assignor about payment issues. Please address payment questions to IYSA at ajones@idahoyouthsoccer.org.

  • Do I get paid mileage?

    A mileage fee is paid on some D-3 games. No other league pays mileage.

    No mileage is paid for any game at the Simplot Sports Complex. Only the center referee is paid mileage and only for that referee’s first assignment at that location on that day. For example, if a referee’s first assignment at Field X is an AR and their second assignment is a center, no mileage is paid. There is also a maximum mileage fee of $40 per assignment.

    We try not to assign referees to distant locations, especially youth referees. However, we serve a wide geographical area and such assignments are sometimes unavoidable.

  • What happens if my game report is late?

    The timely filing of game reports is a league mandated obligation and is one of the duties and responsibilities of the referee under Law 5. If your report is not filed within 48 hours, you are not paid for the game. No exceptions. Don’t complain to the assignor. He has no discretion. This only applies to center referees since it is their obligation to file the report. Assistant referees are always paid for their work.

    Please make sure to file your game report on time.

  • How much do I get paid?

    Referee fees depend on the league, age group and position assigned (referee or AR). All of the fees are listed on this site on the Fees page.

    The fee for each game you are assigned is listed on your schedule in the “Fees” column.

  • Why haven’t I been paid?

    Referees are not paid after every game. Referees are paid as soon as the leagues pay their referee bills. All payments to referees are made through ArbiterPay.

    If you think you should have been paid, e.g. the season ended 6 weeks ago, here are some things you should check.

    • Did you setup an ArbiterPay account at www.arbiterpay.com? If not, you must setup your account in order to be paid.
    • Login to your Arbiter Sports account and click “Payments” and then “ArbiterPay”. Do you see your ArbiterPay account listed?
    • If your account is not listed, you haven’t linked your ArbiterPay account to your Arbiter Sports account. Follow the directions in the Support section to link the accounts and then notify IYSA at ajones@idahoyouthsoccer.org that the accounts have now been linked. You will be paid the next time IYSA runs payroll.
    • If your account is listed, is there an amount shown? If so, you will need to login to your ArbiterPay account on www.arbiterpay.com and manually transfer the money to your bank account or ArbiterPay debit card or request a check (fees may apply). You can also setup your ArbiterPay account to automatically transfer money to your bank account (fees may apply).
    • If you have questions about payment, please direct them to IYSA at ajones@idahoyouthsoccer.org. Do not send payment questions to the Assignor.

Tournament Questions

  • Are there special reporting procedures for the Rush Select Classic?

    Yes. We don’t use blue game cards for the Rush Select Classic. Therefore, scores must be reported in Arbiter. Additionally, the scores must be reported the same day as the game. The 48 hour rules does not apply.

    A further requirement of the Rush Select Classic is that scores must ALSO be reported to the tournament headquarters tent immediately after the game.

    Finally, on Friday and Saturday of the tournament, you must check-in at the referee tent 30 minutes before game time for each assignment that day. You won’t be paid if you do not check in.

  • For tournaments, do I file a game report in Arbiter?

    If you are provided a blue game card by the assignor at referee check-in, then you do not file a game report in Arbiter. Otherwise, game reports must be filed in Arbiter the same day as the game.

  • What is the referee check-in procedure for tournaments?

    At tournaments, referees are required to check-in with the assignor at the referee tent prior to each assignment. Any modification of this policy will be covered during the pre-tournament referee meeting and/or in a daily update email.

    Referees must check-in 45 minutes prior to their first assignment of the day. This is necessary so that we have time to get everyone checked in, time to replace any missing referees and to allow each referee crew sufficient time to conduct a thorough pre-game conference. If you have back-to-back assignments, you may check-in for those assignments at the same time. If you have additional assignments that day, you may check-in 30 minutes before the assignment.

    The referee check-in chart is used to verify referee attendance at their assignment. If a referee does not check-in prior to their assignment, they will not be paid.

  • For tournaments, do I need to block Arbiter?

    If you are registered to work one of the tournaments that I assign, I request that you do not enter blocks for tournament days for my Arbiter group. I will ignore all of these blocks and assign games based solely on the times you said you were available on your registration form. However, you must block any other Arbiter group you are a member of so you don’t get assignments from other assignors during your stated tournament availability times. Please be advised that accepting assignments from other assignors during a time you said you would be available for the tournament is an assignor pet peeve. Please avoid this common mistake.

    If your availability changes after submission of your registration form, please submit a new form as quickly as possible. This prevents you from having to turn back tournament assignments.

  • Do you assign tournaments?
    I assign most of the major tournaments in the Boise area as well as the state sponsored tournaments like State Cup, Director's Cup and the Gem State Challenge. Assignments for tournaments are handled through Arbiter just like league games. The biggest difference is that we use an online registration form where referees can list their availability and other preferences. Referee registration is required for all tournaments except Rush Select Classic which is assigned like a normal league match. We announce the opening of registration for each tournament in the daily update email and post a notice on our website and on Arbiter.

Contact

assignor.idaho@gmail.com
208-841-3560

         

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